SHIPPING & DELIVERY
We do our best to ensure that orders leave our production house within 3 – 5 working days (excluding Saturday, Sundays and public holidays) of receipt of your order. Depending on the area the goods are being delivered to, your purchase may take between 2 to 10 days to reach you once shipped from our production house but subject to courier service’s changes for any delays.
Delivery costs are calculated by the size and weight of the items, plus the delivery location. Delivery costs are automatically calculated on next page after you done fill in customer & shipping information. We also provided option for self-pickup from our production house at below address:
Signature Concepts (M) Sdn Bhd
Unit 7-17, Jalan Jalil Perkasa 14,
Taman Esplanade Arcade,
57000 Bukit Jalil Kuala Lumpur.
Tel: 03-89939661 / 012-9694661
We work with several delivery partners and courier companies to deliver your order. Your order will be delivered to the delivery address provided by you during the checkout process or as updated through our Customer Care team after your order is finalised. Any changes made to delivery address or other details after placing an order are contingent on the status of the order in our warehouse, these changes may incur additional charges, which we reserve the right to request to add to your original delivery charge.